Training and Development

Capability-Building Opportunities

Training opportunities to educate, inspire and empower tourism operators to deliver exceptional products and experiences for visitors, build sustainable and resilient businesses, and help grow the visitor economy.


DNCW works with a range of state, regional and local government and industry agencies to promote and facilitate learning opportunities designed specifically for the needs of Central West operators, including workshops, masterclasses, conferences, forums, webinars, mentoring and more.


Please see below for current training opportunities.

Current Training Opportunities

Australian Tourism Data Warehouse (ATDW)




The ATDW is the national platform for digital tourism information on Australia.


By having your listing information sent to ATDW, your information will also appear on australia.com, destinatonnsw.com.au and over 50 other websites!


Register or update an ATDW listing here. 

  • ATDW Listing Optimisation Meeting

    Book a free one-on-one Optimisation session with the ATDW Success Team to unlock the full potential of your ATDW profile. 


    They will provide recommendations, tailored to your business, helping you gain maximum visibility and engagement for your product profile across ATDW's distribution network.

    Book now

  • ATDW Introductory Webinar

    Learn more about the ATDW platform and how it can benefit your business. 


    This webinar also provides a practical guide on how to list your business (product, experience, event) on the ATDW platform, and tips on how to improve or optimise your listing to stand out from the crowd. 

    View Webinar

  • ADTW Uplift Webinar for Tourism Operators

    This webinar ensures tourism operators have the knowledge and skills to create and manage their profiles, plus 5 steps to enhance visibility using the ATDW platform.


    The session topics include:

    • About ATDW
    • The process
    • 5 steps to enhance your visibility
    • How to register
    • How to create/update a profile
    • Profile category and sub-category overview
    • How to update an organisation account
    • Integrate Google Business with ATDW

    Presented by Brioney McGill, NSW Customer Success Consultant ATDW.


    We've put together an ATDW Quick Links and Support Guide that contains a list of key tips to help you moving forward, as well as helpful links! Download the ATDW Quick Links and Support Guide here. 

    View Webinar

  • ADTW Uplift Webinar for RTO & VIC Staff

    This webinar is designed for staff of Regional Tourism Organisations (RTO) and Visitor Information Centres (VIC) to learn the skills required to manage their profiles and assist tourism operators with the ATDW platform.


    The session topics include:

    • About ATDW
    • The process  
    • Profile category & sub-category overview
    • Optimising an ATDW profile 
    • How to clone and disable a profile
    • How to change the category of a profile
    • How to generate reports
    • Assigning membership
    • How to update an organisation account
    • Integrate Google Business with ATDW

    Presented by Brioney McGill, NSW Customer Success Consultant ATDW.

    View Webinar

  • ATDW Resources

    ATDW Operator Profile Guidelines


    This document will provide you with a comprehensive understanding of the inclusion and exclusion criteria for ATDW profiles. It will also give you a clear definition of the different ATDW product categories and types.


    ATDW Online Operator Guidelines 


    These guidelines will ensure your business or event is approved in a more timely and efficient manner.


    Download the below resources to help guide you through the process of creating your ATDW profile.


    How to add a Deal/Offer


    Looking to attract more customers? 


    Adding a deal or special offer to your Tourism Business Profile is a powerful way to boost your online visibility and your bookings. Whether it’s a discount, a special package, or a money-can’t-buy offer, your deals will help you get the attention of customers seeking extra value.


    Optimise your ATDW profile


    Are you wondering if your Tourism Business Profile could work harder for you, but not sure where to start? 


    Standing out online is a challenge for all businesses. That’s why ATDW offers free one-on-one profile optimisation sessions to help you succeed. The friendly team of experts will guide you in enhancing your profile to attract more customers.


  • Connect with ATDW

    Brioney McGill 

    ATDW Customer Success Consultant NSW 

    Ph: 1300 137 225

    Email: support@atdw.com.au

Accommodation Revenue & Yield Management Webinar 




The Accommodation Revenue & Yield Management Webinar is designed to enhance business competitiveness, strengthen resilience and the long-term sustainability of accommodation businesses. 

Subjects covered include:

  • Understanding the Guest's Pathway to Booking
  • Advanced Market Segmentation & Distribution Strategies
  • Revenue Strategy and Profit Optimisation
  • Forecasting, Inventory Management, and Performance Monitoring
View Webinar

Navigating the Insurance Landscape Webinar

As a tourism operator, it's important to protect your business against unforeseen events such as property damage, accidents and injury, and legal claims.

Join Sparrowly Group and Affinity Insurance Brokers for this webinar that will help you navigate the minefield of insurance for your business.

Topics covered in this webinar include:
▪️ Common covers for tourism businesses
▪️ Insurance Led Approach - consideration of price, availability & coverage
▪️ What are the risk and issues?
▪️ How to work on the risk issues
▪️ How to find the right broker

View Webinar